Customer Testimonials
Read what homeowners and landlords across North and West London say about our service
4.9/5
Average rating from 100+ customer reviews
98%
Would recommend us to friends and family
Based on recent customer surveys
What Our Customers Say
Excellent Emergency Service
My boiler broke down on a Sunday evening with two young children in the house. I called at 7 pm and an engineer arrived by 8:15 pm. He diagnosed and fixed the problem within an hour. Absolutely brilliant service when we needed it most. Highly recommend.
Perfect for Landlord Requirements
We own three rental properties and have used North West London Gas Plumbers for three years now. They always reliable for gas safety certificates, responsive to tenant issues, and provide great value. They understand landlord requirements perfectly. Great business to work with.
New Boiler Installation Excellence
Had a new Worcester Bosch boiler installed last month. The engineer explained everything clearly, completed the work in one day, and our heating bills have already decreased. The team left everything spotless. Very professional and knowledgeable.
Transparent and Professional
The engineer was knowledgeable and didn’t pressure me into anything. He explained all options clearly, and the installation team were punctual and efficient. Pricing was fair and no hidden costs. Best experience with a trades company.
Responsive and Reliable
Called for an emergency repair and they arrived within an hour. The engineer was friendly, professional, and fixed the problem quickly. Much better than other companies we’ve used. Will definitely use them again. Already recommended them to friends.
Outstanding Landlord Service
As a landlord with multiple properties, I appreciate reliable service. These guys deliver every time. They handle tenant issues promptly, CP12 certificates are quick, and communication is excellent. They’re now my go-to engineer for all heating needs.
Fast Repair and Great Value
My boiler pressure kept dropping and I was worried about a major repair. The engineer diagnosed a faulty valve, replaced it the same day for a reasonable cost, and it’s worked perfectly since. Saved me from expensive replacement. Thank you!
Knowledge and Expertise
These engineers really know their stuff. They explained the issue with my heating system in plain English, completed the work on time, and at good value. The finished job is excellent and they cleaned up after themselves. Proper professionals.
Friendly and Efficient
Had both boiler service and a radiator problem fixed. The engineers were friendly, worked efficiently, and finished ahead of schedule. They explained everything they were doing. Excellent value for money. Will definitely call them again.
Need a Heating Service?
Call us 24/7 for repairs, maintenance, or to discuss any heating needs. Our Gas Safe engineers are ready to help.
Call 07865 741986